PRIVACY POLICY

At Evolve Physiotherapy & Mastery, we are committed to protecting the privacy and security of our clients' personal information. This privacy policy explains how we collect, use, and disclose personal information in connection with our physiotherapy services and this website.

Information We Collect

We may collect personal information about you when you:

  • Contact us through our website, phone, email or in-person

  • Schedule an appointment with us

  • Fill out a client intake form

  • Provide us with feedback or reviews

The types of personal information we may collect include:

  • Name, address, email address, and phone number

  • Date of birth

  • Health information, including information about your medical history, symptoms, and treatment plan

  • Payment information, such as credit card details

We only collect personal information that is necessary to provide our services and for legitimate business purposes.

How We Use Personal Information

We may use your personal information for the following purposes:

  • To provide you with physiotherapy services

  • To communicate with you about your appointments, treatment plan, and other related matters

  • To process payments and issue invoices

  • To respond to your inquiries and feedback

  • To comply with our legal obligations

We do not sell or rent your personal information to third parties for marketing purposes.

Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  • To our employees and contractors who require access to your personal information to provide our services

  • To our third-party service providers who provide us with services such as website hosting, payment processing, and data storage

  • To comply with our legal obligations, such as responding to a court order or subpoena

  • To protect our rights, property, or safety, or those of our clients or others

We take reasonable measures to ensure that our third-party service providers protect your personal information and only use it for the purposes for which we disclose it to them.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We use physical, technical, and administrative safeguards to protect your personal information.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to the processing of your personal information, restrict the processing of your personal information, and request that we transfer your personal information to another data controller.

If you wish to exercise any of these rights, please contact us using the contact details below.

Changes to this Privacy Policy

We may update this privacy policy from time to time. The updated privacy policy will be posted on our website. We encourage you to review this privacy policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at admin@evolvephysioam.com.